Guide

Credit Technology Automation

Privacy Policy

CTAPLUS values the protection of customer's personal information and always does its best to protect their personal information.
CTAPLUS complies with all personal information protection laws, including the Information and Communication Network Promotion Act, which is a major law related to personal information protection.

The personal information handling policy on the CTAPLUS website contains the following information.

1. General Rules

Personal information refers to information about a surviving individual that can be identified by name, resident registration number, etc. (including information that can easily be combined with other information, even if that information alone cannot identify a particular individual).

CTAPLUS website places great importance on your personal information and complies with the Personal Information Protection Guidelines enacted by the Ministry of Information and Communication under the Information and Communication Network Promotion Act. CTAPLUS website informs you about the use and method of personal information you provide through the Personal Information Handling Policy and what measures are being taken to protect your personal information.

CTAPLUS website has released its personal information handling policy on the first screen of the website so that you can always see it easily.

CTAPLUS website sets the necessary procedures for revising the personal information handling policy to continuously improve the personal information handling policy. In addition, when revising the personal information handling policy, we notify the website so that you can easily find out the revised matters.

2. Scope of collection of personal information

CTAPLUS website collects and uses the minimum number of users' personal information for the purpose of providing optimal service for users such as suggestions, complaints, and data requests to increase customer service satisfaction with the company and products.

Collection items: Mail address, name, contact information

3. How to collect personal information

If you prepare a procedure to select "I agree" or "I disagree" through the contents of the "Personal Information Handling Policy", and click the "I agree" button, you will be considered to have agreed to the collection of personal information.

4. Purpose of collecting and using personal information

The company utilizes the collected personal information for the following purposes. All information provided by members will not be used for any purposes other than those required for the purposes below and will require prior consent if any changes are made.

CTAPLUS website collects personal information for the following purposes.

Mail address, name, contact information: secure smooth communication channels such as delivery of notices, confirmation of intention, and handling complaints, new services/new products

5. Period of retention and use of personal information

In principle, the company deletes the personal information of members immediately if the purpose of collecting and using personal information is achieved. However, keep it for an exceptionally specified period of time in the following cases.

① Reasons for the retention of information based on the company
- Reasons for storage: Investigation cooperation by investigative agencies for prevention of illegal use and illegal users, Communication Secret Protection Act, and information

② Act on Promotion of Communication Network Utilization and Information Protection, etc
- Period of personal information storage under the Act on Promotion of Information and Communication Network Utilization, Information Protection, etc. and the Enforcement Decree: 6 months
- Record of Person: 6 Months
- Website visit record: 3 months
Where the company and its affiliates have obtained separate consent as necessary: the extent to which they have obtained separate consent and the storage within the period of use

6. Matters concerning refusal of consent to collect personal information

You have the right to choose "I don't agree" through the contents of the Personal Information Handling Policy, and in this case, it may be difficult to provide normal services.

7. Collecting Personal Information by Cookies

- What is cookie?

CTAPLUS website uses 'cookie' to store and retrieve information about members from time to time.
Cookies are a small amount of information that website sends to your computer browser (Netscape, Internet Explorer, etc.).

When a member accesses the website, the computer on the CTAPLUS website can read the contents of the cookie in the member's browser, find the member's additional information on your computer, and provide the service without any additional input, such as the name of access. Cookies identify a member's computer, but not personally. Members also have a choice for cookies. You can accept all cookies from the Tools > Internet Options tab at the top of your web browser, send a notification when cookies are installed, or have the option to reject all cookies.

- Cookie operation on CTAPLUS website
CTAPLUS website operates cookies for the convenience of users, and members' information collected through cookies is used for the following purposes.

① Details of information provision differentiated by individual interests
② Analysis of access frequency or usage habits of members and non-members to provide personalized services and use them as a measure of service reorganization
③ Post on the Bulletin Board

Cookies are automatically deleted when the browser shuts down or logs out.

8. Use outside of purpose and provision and sharing to third parties

CTAPLUS website uses your personal information within the scope notified by the Purpose of Collection and Use of Personal Information, and does not exceed the same range or provide it to others or other companies or institutions.

9. Access and correction of personal information

You can view or correct your registered personal information at any time.
If you want to view and correct personal information, click Change Personal Information to view or correct it yourself, or contact the person in charge of personal information management in writing, phone, or e-mail, we will take action without delay.

10. Withdrawal of consent for the collection, use, and provision of personal information

You can withdraw your consent to the collection, use, and provision of personal information at any time through membership registration.
For the withdrawal of consent (withdrawal of members), you can directly withdraw consent (withdrawal of members) by clicking "Cancellation of membership" on the website.
We will take necessary measures to make it easier to withdraw consent (withdrawal of members) for the collection of personal information than to collect personal information.

11. Management Measures for the Protection of Personal Information

In order to ensure stability, the following technical measures are taken to prevent loss, theft, leakage, modulation, or damage of personal information in handling the personal information of the management countermeasure member.

① CTAPLUS Website limits your access to personal information to a minimum number of people.
The minimum number of people is as follows.
- A person who performs marketing duties directly to the user
- A person who performs personal information management affairs, such as a person in charge of personal information management, etc
- Other persons who are inevitable to handle personal information in their duties
② Regular in-house training and external consignment training are provided to employees who handle personal information regarding the acquisition of new security technologies and the obligation to protect personal information.
③ The transfer of personal information-related handlers' work is carried out thoroughly while security is maintained, and the responsibility for personal information accidents after joining and leaving the company is clarified.
④ Personal information and general data are not integrated and stored, but are kept separately through a separate server.
⑤ Computer rooms and data storage rooms are set as special protected areas to control access.
⑥ CTAPLUS website is not responsible for what happens because of user personal mistakes or basic Internet risks. Each member must properly manage his/her ID and password to protect his or her personal information and take responsibility for it.
⑦ Where personal information is lost, leaked, altered, or damaged due to an internal manager's mistake or technical management accident.

12. Link site

CTAPLUS website can provide you with links to other companies' websites or materials.
In this case, the Company has no control over external sites and materials and cannot be responsible for or warranted for the usefulness of the services or materials it receives. If you click on the link that your company contains to go to a page on another site, the privacy policy of that site has nothing to do with your company, so please review the policy of the new site you visited.

13. Posting

CTAPLUS website values your posts and does its best to protect them from tampering, damage, or deletion.
However, this is not the case in the following cases:

① Spam-like posts (e.g. lucky letters, 800 million mails, adverts to specific sites, etc.)
② An article that defames another person by disseminating false sassing for the purpose of slander against another person
③ Posts that violate the rights of another person, such as disclosure of personal information of another person without consent, copyright of a third party, etc., and other contents different from the subject of the bulletin board
④ In order to revitalize the desirable Bulletin Board culture, CTAPLUS website can be posted by deleting certain parts or modifying them with symbols when disclosing the personal information of another person without consent.
⑤ If the content can be moved to the bulletin board on a different topic, we will reveal the route so that there is no misunderstanding.
⑥ Otherwise, you can delete it after an explicit or individual warning.
Fundamentally, the rights and responsibilities associated with the post lie with the individual author.
In addition, information voluntarily disclosed through the post is difficult to be protected, so please consider it before disclosing the information.

14. Consignment of personal information

In order to improve the service, the CTAPLUS website can collect, handle, and manage your personal information outside.
- In the case of entrusting the processing of personal information, we will notify you in advance of the trustee, the period of entrustment, the relationship between the service provider and the trustee, and the scope of responsibility, etc. in writing, e-mail, phone, or Website.
- In the case of entrusting the processing of personal information, we will clearly stipulate the service provider's compliance with personal information protection instructions, confidentiality of personal information, prohibition of provision to third parties, and responsibility for accidents, return or destruction of personal information after processing.

15. Send advertising information

① CTAPLUS website does not transmit commercial advertising information against your explicit refusal to accept it.
② If you agree to send an e-mail, such as a newsletter, CTAPLUS website will make it easy for you to recognize the following in the subject and body of the e-mail:
- E-mail subject line: (Advertise) may not appear in the subject line and displays the main contents of the e-mail body line.

- The text of the e-mail: The name of the sender, the e-mail address, the phone number and address, the method of refusal (Korean/English), the timing of consent to receive, etc. are specified.

16. A person in charge of personal information management

In order to protect customer's personal information and handle complaints and inquiries related to personal information, related departments are designated and operated as follows. We value your feedback very much. If you have any questions about your personal information, please contact the personal information management department below. We will respond to your questions promptly and sincerely.

Department of Personal Information Management & Contacts :
Personal Information Management manager :
Part : CTAPLUS
E-mail : -

If you need to report or consult about other personal information violations, please contact the institution below.
1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://www.spo.go.kr/spo/index.jsp/02-3480-3600)
4. National Police Agency Cyber Terrorism Response Center (www.ctrc.go.kr/02-392-0330)

17. Obligation to notify

The current personal information handling policy was enacted on July 1, 2005, and if there is any addition, deletion, or modification due to changes in the government's policy or security technology, it will be notified through the "Notice" section of the website at least 10 days before the revision.

Change personal information handling policy implementation date : 2021-01-01